Tutorials
In this chapter you find animated tutorials about the supported management methods and functional areas of GOA WorkBench.
The Powerpoint files provide a short introduction to the particular subject areas.
| Introduction GOA Basic Assessment for SMB |  Download |
 Download |
| Introduction GOA Basic Assessment for Education & Training Organisations | Download |
Download |
| Concept of TQM following the EFQM Excellence modell | Download |
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| Quality Management for Education & Training Organisations | Download |
Download |
| Functional overview of GOA-WorkBench | Download |
Download |